Medida Software Ltd ("We") are committed to protecting and
respecting your privacy.
This policy (together with our terms of use and any other documents referred to
on it) sets out the basis on which any personal data we collect from you, or
that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data
and how we will treat it. By visiting www.medidasoftware.co.uk you are accepting and consenting to the practices
described in this policy.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
• Information you give us. You may give us information about you by filling in
forms on our site www.medidasoftware.co.uk (our site) or by corresponding with us
by phone, e-mail or otherwise. This includes information you provide when you
register to use our site, subscribe to our service, search for a product, place
an order on our site, sign up for our newsletter, participate in discussion
boards or other social media functions on our site, enter a competition,
promotion, or survey, and when you report a problem with our site. The
information you give us may include your name, address, e-mail address and
phone number, financial and credit card information, personal description and
photograph.
• Information we collect about you. With regard to each of your visits to our
site we may automatically collect the following information:
• technical information, including the Internet protocol (IP) address used to
connect your computer to the Internet, your login information, browser type and
version, time zone setting, browser plug-in types and versions, operating
system and platform;
• information about your visit, including the full Uniform Resource Locators
(URL) click stream to, through and from our site (including date and time);
products you viewed or searched for; page response times, download errors,
length of visits to certain pages, page interaction information (such as
scrolling, clicks, and mouse-overs), and methods used to browse away from the
page and any phone number used to call our customer service number.
• Information we receive from other sources. We may receive information about
you if you use any of the other websites we operate or the other services we
provide. In this case we will have informed you when we collected that data
that it may be shared internally and combined with data collected on this site.
We are also working closely with third parties (including, for example,
business partners, sub-contractors in technical, payment and delivery services,
advertising networks, analytics providers, search information providers, credit
reference agencies) and may receive information about you from them.
COOKIES
Our website uses cookies to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse our website
and also allows us to improve our site. For detailed information on the cookies
we use and the purposes for which we use them see our cookie policy.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
• Information you give to us. We will use this information:
• to carry out our obligations arising from any contracts entered into between
you and us and to provide you with the information, products and services that
you request from us;
• to provide you with information about other goods and services we offer that
are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with
information about goods or services we feel may interest you. If you are an
existing customer, we will only contact you by electronic means (e-mail or SMS)
with information about goods and services similar to those which were the subject
of a previous sale or negotiations of a sale to you. If you are a new customer,
and where we permit selected third parties to use your data, we (or they) will
contact you by electronic means only if you have consented to this. If you do
not want us to use your data in this way, or to pass your details on to third
parties for marketing purposes, please tick the relevant box situated on the
form on which we collect your data (the order form OR registration form);
• to notify you about changes to our service;
• to ensure that content from our site is presented in the most effective
manner for you and for your computer.
• Information we collect about you. We will use this information:
• to administer our site and for internal operations, including troubleshooting,
data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective
manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you
choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site
about goods or services that may interest you or them.
• Information we receive from other sources. We may combine this information
with information you give to us and information we collect about you. We may
use this information and the combined information for the purposes set out
above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means
our subsidiaries, our ultimate holding company and its subsidiaries, as defined
in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
• Business partners, suppliers and sub-contractors for the performance of any
contract we enter into with them or you.
• Advertisers and advertising networks that require the data to select and
serve relevant adverts to you and others. We do not disclose information about
identifiable individuals to our advertisers, but we may provide them with
aggregate information about our users (for example, we may inform them that 500
men aged under 30 have clicked on their advertisement on any given day). We may
also use such aggregate information to help advertisers reach the kind of
audience they want to target (for example, men in SW1). We may make use of the
personal data we have collected from you to enable us to comply with our
advertisers' wishes by displaying their advertisement to that target audience.
• Analytics and search engine providers that assist us in the improvement and
optimisation of our site.
• Credit reference agencies for the purpose of assessing your credit score
where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such business
or assets.
• If we or substantially all of its assets are acquired by a third party, in
which case personal data held by it about its customers will be one of the
transferred assets.
• If we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our terms of
use and other agreements; or to protect the rights, property, or safety of Medida Software Ltd, our customers, or others. This includes exchanging
information with other companies and organisations for the purposes of fraud
protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area ("EEA"). It may also
be processed by staff operating outside the EEA who work for us or for one of
our suppliers. Such staff maybe engaged in, among other things, the fulfilment
of your order, the processing of your payment details and the provision of
support services. By submitting your personal data, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we
have given you (or where you have chosen) a password which enables you to
access certain parts of our site, you are responsible for keeping this password
confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to our site; any
transmission is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent unauthorised
access.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we intend
to use your data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise your right to prevent
such processing at any time by contacting us at admin@medidasoftware.co.uk.
Our site may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these
websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of
access can be exercised in accordance with the Act. Any access request may be
subject to a fee of £100 to meet our costs in providing you with details of the
information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on
this page and, where appropriate, notified to you by e-mail. Please check back
frequently to see any updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and
should be addressed to admin@medidasoftware.co.uk.